On high-quality floor coverings such as laminate, parquet, vinyl flooring, cork flooring and design flooring, the floor manufacturers give a long warranty. The warranty is valid from the date of purchase, which is why the invoice should be kept. The warranty is valid only for the first buyer and for the first installation. The amount paid out will be calculated after deduction of "new for old", i.e. adjusted to the remaining warranty period. In most cases, the warranty covers surface abrasion, gluing in the case of multi-layer coverings, and the stability of the click connection.
The warranty period differs depending on the type of floor, because parquet can be sanded, for example, unlike laminate, and thickness of the Useful layer. The manufacturers also differentiate between private and commercial use. Private living spaces are generally less frequented than commercial spaces. In addition, commercial premises are usually entered in street shoes, which ensures faster abrasion of the surface. Floors installed in commercial areas either receive a shortened warranty period or are excluded from the warranty altogether.
Warranty exclusion
The warranty conditions of the manufacturers differ from each other, but also have similarities. A warranty claim is only valid if the floor has been despite proper installation and care Damage. The installation instructions must therefore be followed exactly and the floor must be cared for and maintained according to the manufacturer’s instructions. The use of flooring accessories, underlayment materials, installation materials and maintenance products that are not approved by the manufacturer may, under certain circumstances, void the warranty. This also applies to the use of non-approved adhesives for adhesive installation. The warranty does not cover mechanical damage, deformation due to seasonal temperature fluctuations, discoloration due to light or insect infestation.
Installation and warranty conditions
Before installation, the floor boards or tiles must be inspected, as only uncut and unlaid elements can be directly claimed become. Not all floor coverings are suitable for every room. The warranty is therefore void if an unsuitable floor is laid in a damp room. Some floors are excluded from the warranty, despite their suitability for damp areas, if the floor is installed in the bathroom or kitchen. Special floorings must be selected for installation in wet areas such as saunas or pools or outdoor areas. Not every floor covering is compatible with underfloor heating. The warranty is void if the unsuitable covering is installed on a heater or an unsuitable heating system. Especially when laying on the electric floor heating caution is required.
The flooring should only be laid on approved base be relocated. Floor covering should never be laid on existing textile floor covering. If the flooring is laid on wooden boards or old planks, the stability of the subfloor must be checked and loose planks must be fastened. Mineral subfloor is not ready for laying until it has dried out sufficiently. Moisture measurement provides information about the condition of the substrate, the limit value must be compared with the manufacturer’s specifications. In addition, the subfloor must be free of cracks and level. If necessary, the unevenness must be leveled, because an uneven subfloor can cause damage to the click connection or the flooring. Expansion joints must be planned for wood-based materials because the material expands with temperature changes. If no joint is left free, the flooring will curl, but no complaint can be made to the manufacturer. Furthermore, the necessary underlay material, such as the vapor retarder in the case of mineral subfloors or the appropriate insulation when laying on underfloor heating, must be used in order to retain the warranty claim.
Heavy furniture and furnishings such as Kitchen units, Some built-in cabinets and large aquariums ensure that the floor cannot expand in all directions. Some manufacturers therefore exclude floors from the warranty that are laid under heavy furnishings. The kitchen can be built up before laying the flooring and the flooring can be laid only up to the skirting board.
Care and warranty
The floor covering should be installed after Care instructions the manufacturer’s floor must be maintained and cleaned. Damage caused by improper care such as the use of incorrect cleaning agents cannot be claimed. Furniture that goes crazy should be Felt glides be equipped and only chair castors of recommended thickness should be used in order to be able to claim warranty services.