[Solved] to the specified device, or. The path or the file cannot be accessed

"When I opened Word on the computer, such an error message occurs: The specified device or. the path or the file cannot be accessed. You may have. does not have sufficient permissions to access the item." I have a PC running Windows 10.

The error message: "On the specified device or. the path or file cannot be accessed" happens often. Many Windows 10/8/7 users report it happens when they want to install, update, launch a program, or when you want to transfer a file, z. B. you want to open a Word file, a PDF file, etc. And the message looks like shown in the screenshot below.

The specified device or path or file cannot be accessed

In this post we explain why you do not have permission to access the folder. A few solutions to the problem are also introduced.

  • Why does the error "Open on the specified device or network drive" occur?. the path or file cannot be accessed" at
  • Solution 1. Get the access right again
  • Solution 2. Make sure the file is in the correct location
  • Solution 3. Unlock the file
  • Solution 4. Disable antivirus software
  • Solution 5. Create shortcut to the file again
  • Solution 6. Recover deleted or corrupted files
  • Solution 7. Activate the hidden administrator account

Why does the error "Open on the specified device or device" occur?. the path or the file cannot be accessed" on

You will see the message "The specified device, path or file cannot be accessed. You may not have sufficient permissions to access the item" because of one of the following reasons.

  • You have no access right to the file, folder or drive.
  • You click on a shortcut to access a file on a external hard disk or one of the Network location that is not currently properly connected to the PC or is not available.
  • The file was deleted or moved to other location, or the file or its shortcut corrupted is.
  • The file is likely to be lost by Windows locked or it is blocked by the antivirus software in the computer.

Solution 1: Get access right to the file or folder again

The error message recommends that "You should not have necessary permissions to access". Therefore, you should first check if you have the right to access the file or folder, if Windows cannot access the file or folder.

Step 1. Right-click on the inaccessible file or folder, then select the Properties From the drop-out menu.

Step 2. Select the tab Security and click on your name under Groups or usernames. Make sure you have access rights to the file or folder, including Full Access, Modify, Read, Write and Read& Execute.

Check folder permissions

Step 3. If you do not have one of the permissions, click on Edit and check the checkbox of all permissions. Select OK, to confirm it.

Allow folder permissions

Solution 2: Make sure the file is in the correct location

As I mentioned before, Windows cannot open a program or file from an external or network drive that is not currently connected to the computer, or it is blocked by the antivirus software in the computer. So, if you encounter the error while clicking a shortcut, check the location of the target file and see if the file is located in an inaccessible location. Here it shows how to check the location of the target file from the shortcut.

step 1. On the PC, right-click on a shortcut and select property.

Step 2. Check under the Shortcut-Tab in Destination select the location.

Check the location link

Solution 3: Unlock the file

Sometimes Windows locks some received files to protect the computer. This is the reason why Windows cannot open or edit the files. You can check the properties of the file and see if it is locked.

Right click on the locked file and select Properties. If you are in the General-Tab something like "The file is from another computer. The access may have been blocked for security reasons", select Allow, to unlock it.

Solution 4: Disable antivirus software

Antivirus software can also lock your files. Therefore, you can temporarily disable the antivirus software on your computer, and then try to open the file.

If you can access the file while disabling the antivirus software, it means that the software is obviously blocking the file. You could delete the antivirus software or disable it when using the file.

Solution 5: Create a shortcut to the file again

If the shortcut of a program or a file is corrupted, the computer will also display "Send to the specified device or device". the path or the file cannot be accessed". We can create a shortcut again to fix the error.

# Create a shortcut on the Windows 10 again

Step 1. On the desktop, right-click an empty area and select New > Shortcut.

Step 2. Click on Browse and select the program or file for which you want to create a shortcut. Click Next.

Create shortcut

Step 3. Enter the name of the shortcut. And click Finish.

Enter shortcut name

# Create a shortcut on the Windows 8 again

You can do it this way on the Windows 8/8.1 Create a shortcut.

Step 1. Click Launch, right click on the program for which you want to create a shortcut.

Step 2. Select Send to > Desktop (create shortcut).

Solution 6: Recover deleted, removed or corrupted files

The file is inaccessible because it is corrupted or deleted, the external drive is damaged or it is affected by the virus. In this case you can use the FonePaw Data Recovery

(opens new window) Recover the deleted file. The file recovery program can recover Windows 10 deleted files from hard drive, external drive, SD card, memory card, etc.

Step 1. Download and install the FonePaw data recovery program. Note: Do not install the program on the drive where you have lost the data. If z. B. the file on C drive is corrupted, install the program on D or E drive in case the installation overwrites the file.

Step 2. Start the program. Select the file you want to recover and the location of the inaccessible file. click on Scan.

Prepare data recovery

Step 3. It will first quickly scan your PC. If the desired file does not appear after the quick scan, start the Deep scan.

Quickly scan the hard disk

Note: Deep scan still needs 2 or 3 hour to scan the files completely.

Step 4. Select the file you need and click on the Restore.

Recover deleted files

Solution 7: Enable the hidden administrator account

Some users share a trick for fixing the "Restore to the specified device or device" error. The path or the file cannot be accessed". This can activate your hidden administrator account, and then give your account the administrator privilege.

Step 1. Activate Safe Mode on the PC. There are different methods for entering Safe Mode in Windows 10, Windows 8/8.1, Windows 7, Windows XP.

Step 2. Start the Command prompt and enter: net user administrator/active:yes. Then press the Enter. The hidden administrator account will be activated.

Activate the hidden administrator account

Step 3. Now restart the PC and activate Safe Mode. Choose the hidden administrator account to enter the PC.

Step 4. Open the Control Panel and select the display with Small icons. Find User accounts and click on.

Find user accounts in Control Panel

Step 5. Choose Manage other account > Your account> Change account> Administrator> Change account type.

Manage other account

Now you can restart your PC and log in with your account. You should open the file or start the program now.

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